Payment & Retraction

Payment options

For additional security:

We transfer all data via 128-bit SSL encryption!

We do not collect, receive or store any credit card or bank details whatsoever from you! All payments are processed directly on the website of the selected payment-handling service.

Overview of our payment options:

Credit card:
Safe payment: Credit card payment is handled by our partner Paymill, which is up-to-date with the latest safety standards. For your safety, submission of credit card details ensues on the Paymill web-page.
 
Advantages:
  • Immediate confirmation of payment. You can download the product straight after the order, or we dispatch your product as soon as possible.
  • Safe payment option, processing is handled by a trustworthy partner. We accept Visa and Mastercard
 
PayPal:
Pay securely with PayPal. Your bank and credit card details are only kept by PayPal and are not sent over the Internet again during purchase. You pay in just a few clicks and the amount is usually credited quickly, resulting in quicker shipping of the merchandise.
 
Advantages:
  • Easy and quick payment
  • You do not have to re-enter your bank or credit card details
  • Very safe and popular payment system
  • Payment via PayPal is free of course
 

Sofort Banking:
With  Sofort Banking you can pay directly via your online account. We will process the order as soon as we receive confirmation of the completed payment. This means that there are no bank processing times, as with advance payment for example. Registration is not required for you there as a customer.
Sofort Banking is the fantastically simple and safe online payment system of the Payment Network AG, which arranges an automatic and direct transfer in your Online Banking for you and confirms payment to elixxier immediately.

Advantages:
  • Easy and quick payment
  • Very safe and popular payment system
  • Payment via Sofort Banking is free of course

Instructions on withdrawal

Right of withdrawal

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual's trade, business, craft or profession, are entitled to cancel any contract on the following conditions:

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (elixxier Software GmbH, Hohnerstr. 25, 70469 Stuttgart, Tel.: 0711-2172805-0, Fax: 0711-2172805-9, Email: support@elixxier.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
 
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Exclusion and/or premature expiration of the right to cancel
The right to cancel is excluded for contracts for the supply of goods that are made to the consumer's specifications ore are clearly personalized.

The right of cancellation expires prematurely for contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.

The right of cancellation expires prematurely for contracts for the supply of sealed audio or sealed video recordings or sealed computer software, if the goods become unsealed after delivery.


Withdrawal form
(complete and return this form only if you wish to withdraw from the contract)

- To
elixxier Software GmbH
Hohnerstr. 25
70469 Stuttgart

Fax: 0711-2172805-9
Email: support@elixxier.com

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date
___________
(*) Delete as appropriate.

Known from:

References
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